The 2021 Subaru Love Promise Customer Commitment Award

The 2021 Subaru Love Promise Customer Commitment Award

We've been nationally recognized for our dedication to our customers and the Subaru Love Promise.

We're honored to receive the 2021 Subaru Love Promise Customer Commitment Award. This award nationally recognizes Subaru retailers who demonstrate excellence in all areas of customer-focused performance. It highlights exceptional customer service that builds lifelong relationships with Subaru owners.

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What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Albany Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities, schools and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well. We are the Marque sponsor of the Solano Avenue Stroll for our neighborhood, and for our Home Town Charity, Albany Subaru honors the Cancer Care ITA Nurse team of Stanford Health, true warriors of good and grace.

Animal Refugee Response

Albany High Mountain Bike Team

Albany Senior Center, Solano Stroll sponsor, Albany Citizen of the Year 2012

Stanford Hospital Cancer Center ITA Nurse Team

Did Albany Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Albany Subaru

Subaru and Albany Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

2020 Share The Love Donation - Joy M

We are really excited to continue to partner with Albany Subaru who chooses to donate their Subaru Share the Love funds to the nurses at the Infusion Center at Stanford Cancer Center ITA that cares for stage III & IV cancer patients. Despite the ongoing pandemic, they were able to raise almost $90K to the nurses who are able to use the funds to pursue educational opportunities, wellness seminars and team building exercises.

Stanford Cancer Center ITA
2020 Share The Love Donation

Blankets & sanitizer donated to those in need - Camellia F

Albany Subaru recently donated 60 blankets and a case of sanitizing wipes to the Berkeley Food and Housing Project who provides emergency food and shelter, transitional housing, rapid rehousing and permanent supportive housing with support services to individuals and families experiencing homelessness.

Berkeley Food and Housing Project
Blankets & sanitizer donated to those in need

Over 20 shelter pets adopted at Albany Subaru! - Blythe L

On October 20th 2019, at the 5th annual Subaru Loves Pets Pet adoption Event at Albany Subaru. Albany Subaru has always been great partner in the event, and have been really accommodating in allowing us to have puppies and kittens all over their showroom for the day. On the day of the event, we had customers waiting over an hour before the event even started, and we ended up finding homes for over 20 cats and dogs! Partnering with Albany Subaru has always been great! And we are more than excited with this year's results! Very much looking forward to our next event!

Animal Refugee Response
Over 20 shelter pets adopted at Albany Subaru!

Albany Subaru Loves Pet's annual adoption day - Blythe L

On October 20th Albany Subaru had its annual free pet adoption day in concert with our shelter, Animal Refuge Response. Animal Refuge Response is a no kill shelter, committed to finding lovings homes for 100% of its animals. On this Saturday at the dealership, over a dozen prospective parents were lined up in front of our dealership waiting for us to open. 30 minutes after opening, 6 pets were adopted and we ended the day finding homes for 17 dogs and 3 cats, 20 in all! In addition, Albany Subaru donated over $10,000.00 to our shelter partner for needed supplies and medical treatments for their animals in need. Blythe, the shelter founder called later and told us she was able to home an additional 6 pets through followup, great news! For your enjoyment , we have included a picture of a particularly happy new pet parent. The little girl pictured was one of the early visitors to our store---she picked out her puppy but had to go home to get permission from her mother---3 hours later we see her running down the sidewalk and into the showroom, and, her puppy was there waiting for her, tail a wagging! If you missed this year's event , never fear, we will be back next year and who knows....maybe we go for 35+ adoptions in 2020!

Animal Refuge Response
Albany Subaru Loves Pet's annual adoption day

Alta Bates - Subaru Loves to Care - Alexa A

On Tuesday, August 13, The Leukemia & Lymphoma Society campaign manager Greg Bedard joined several staff members from Alta Bates, including Luanne Ridgley, to begin the distribution of blankets to patients suffering from cancer at Alta Bates in Berkeley, California. Dozens of blankets have now been made available for patients by Albany Subaru, which has partnered with LLS and its East Bay Light The Night campaign as part of the Subaru “loves to care” program.Staff escorted Mr. Bedard around the oncology wing of the hospital and shared some of their experiences working at one of the largest hospitals in the Bay Area. Alta Bates will make the stylish blue and white blankets available to patients as needed during the summer and fall.East Bay Light The Night is held annually in Walnut Creek at Civic Park. This year’s event will commence on the evening of Saturday, October 12, with registration at 5:00 p.m. and the event ceremony, including “Circle of Survivors”, beginning at 7:00 p.m. Approximately 2,500 members of the East Bay community will show their support for those who have struggled with blood cancer, culminating in a walk with lanterns around downtown Walnut Creek.For more information about the walk, please go to: https://www.lightthenight.org/events/east-bay

Leukemia & Lymphoma Society
Alta Bates - Subaru Loves to Care

LLS & Albany Subaru Blanket Delivery to Alta Bates - Megan M

On July 26th, the Leukemia & Lymphoma Society's (LLS) Greater Bay Area Chapter teamed up with Albany Subaru to deliver blankets, arts and craft kits, and dozens of message of hope cards written by the caring customers of Albany Subaru to Alta Bates. The display in the Albany Subaru lobby was incredible and probably one of the best displays of the blankets and cards we’ve seen. It was right by the front door and readily available for customers to see and to write their message of hope cards. Our contact at Albany Subaru, Jason, clearly spent time and put a lot of care into the display and this partnership. He told us about other ways that the dealership is involved in the community, and it is so wonderful to see a business giving back so much! Once we arrived at Alta Bates, we were greeted by our contact Bev and so many more doctors, nurses, and staff members. They were all thrilled to be receiving this generous donation again from Albany Subaru, especially since last year the blankets were gone in a matter of days due to the amount of patients they treat each and every day. Thank you to Albany Subaru for making a difference!

The Leukemia & Lymphoma Society
LLS & Albany Subaru Blanket Delivery to Alta Bates

Blankets for cancer patients from Albany Subaru - Fran I

Thank you to Albany Subaru for teaming up with the Leukemia & Lymphoma Society's Greater Bay Area Chapter to help cancer patients! On July 26, LLS and Subaru staff met up at the Alta Bates Comprehensive Cancer Center in Berkeley to deliver 80 blankets, 10 arts & craft kits, and dozens of amazing messages of hope for patients going through treatment at the center. At the delivery, we were greeted by over a dozen excited nurses, social workers, and hospital staff – they were thrilled to be receiving these wonderful items! The nurses were especially touched by the many thoughtful messages of hope written by Albany Subaru customers, and the art kits were brought to the social work unit to help patients as they go through the emotional struggles of cancer treatment. We are so grateful to Albany Subaru for caring about cancer patients in the local community!

Leukemia & Lymphoma Society, Greater Bay Area
Blankets for cancer patients from Albany Subaru

Albany Subaru Loves the Earth & Butterflies! - John N

As part of the Subaru Love Promise - Subaru Loves the Earth Event, Albany Subaru partnered with the National Wildlife Foundation for the Butterfly Heroes Program to raise awareness and education on the declining population of the monarch butterflies. Creating a monarch and pollinator habitat is a wonderful opportunity for observing one of nature’s most miraculous occurrences and the planter displayed on the showroom, that also happens to be a Certified Wildlife Habitat, connects our community of gardeners and kids, families, and schools alike to help the monarchs and other pollinators. The planter will be donated to Ocean View Elementary School after the event. Witnessing the unique transformation of the monarch butterfly is wonderfully intriguing for students and teachers alike.

Albany Subaru
Albany Subaru Loves the Earth & Butterflies!

$1,500 raised for Albany High Mountain Biking Team - Patricia L

Every year Albany Subaru partners with the Albany High School Mountain Biking Team to raise money at the Solano Avenue Stroll. This year was no exception - $1,500 was raised and we're very thankful for their continual support!

Albany High School Mountain Biking Team
$1,500 raised for Albany High Mountain Biking Team

Albany Subaru at the annual Solano Avenue Stroll - Allen C

Every year Albany Subaru participates in the family-oriented Solano Avenue Stroll with a full vehicle lineup display and a fundraiser for the Albany High School Mountain Biking Team. A 2016 Subaru Forester made its way down the parade while back at the booth, there were various Subaru giveaways and a raffle for a $200 fuel card.

Solano Avenue Association
Albany Subaru at the annual Solano Avenue Stroll