Dear customers,


We at Albany Subaru are committed to the safety and well being of our employees and guests. As defined in the Shelter-In-Place order, we will remain open for business with new procedures and policies that strictly adhere to all advice provided by the Center for Disease Control and Prevention (CDC) and Health Officer of the County of Alameda. 


We are reminding our team members about frequent hand washing, and we are regularly cleaning and disinfecting our facilities and common touch points. Importantly, we are asking that our team members stay home from work if they or someone in their household is sick. 


Both our New & Pre-owned Sales Department will continue to be staffed to assist any customers with inquiries, as well as for your purchasing and financing needs:


  • Comprehensive Website. You can access our latest inventory and inbound vehicle selection, get pre-qualified for financing as well as getting your trade-in appraised by reaching out to one of our representatives online, or by calling us at 1 (510) 528-1244.

  • Test Drives. Let our representative know if there was an exact model you would like to see, and we will make sure the car is clean and ready for you before you arrive.

  • Customer Safety. To further protect visiting customers, we have hand sanitizer, face masks and gloves available upon request. The outdoor portion of our showroom allows sufficient airflow when browsing our inventory.
  • Waiting Areas. In observance of social distancing, our newly renovated showroom has multiple separated customer waiting areas should you decide to visit in person.
  • Contactless Sales. If you decided to purchase a vehicle and wish not to make it to the dealership in person, most of the paperwork could be handled online, and a representative of ours could have the vehicle delivered to your door steps.


Our Service department will remain open to serve your vehicle's maintenance, repair and recall needs:


  • Modified Schedule. Our modified Service Department hours will be Monday through Friday from 7am to 7pm in order to perform enhanced cleaning procedures.

  • Protective Covers. We will be utilizing plastic seat covers and steering wheel covers on all vehicles going through our service department.

  • Online Scheduling. To better serve your needs and maximize social distancing, we are encouraging you to set up an appointment ahead of time online, or by calling us at 1 (510) 528-1244 during business hours.


We truly appreciate your business and together we will overcome any obstacles to provide you the best service possible. If you have any further questions, you can reach us at AlbanySubaru.com or at +1 (510) 528-1244.


Thank you,


Team at Albany Subaru